Technologie d'exploitation intelligente de connaissances pour la production de réponses coopératives

Meaning technologies today arouse a tremendous interest for the various actors of R&D. One find them, in particular, in the kernel of any application or service implementing dialogue or mediation between software agents and human users, for example in the calculus of cooperative answers. One of the essential keys for these technologies is intelligent and efficient knowledge exploitation by agents. In this paper we describe the design of a patented generic software technology exploiting all the informative contents of semantic models of knowledge for the processing of more or less precise requests. To do that, two problems are to be tackled jointly: on the one hand, to produce in all the cases a relevant response to these requests and, on the other hand, to produce this response in real time. This technology is used, in particular, as a knowledge processing module contributing to the conviviality and the efficiency of answers produced by a rational dialogue agent, in the kernel of information and transaction services. MOTS-CLÉS : traitement des connaissances, coopération, modèle sémantique.